Angel Care AC401 Owner's Manual download pdf (Page 16)

Problem Possible Cause Solution

False alarms.

• Baby was removed from crib and nursery unit was not switched OFF.

• Sensor Pad cord not connected properly to nursery unit.

•

Sensor pad is not in full contact with crib mattress, or crib

mattress is not resting on a completely flat or rigid surface.

• Baby is in a very deep sleep or has moved away from sensor pad,

to the edge of the crib.

• Turn off the nursery unit.

• Verify the connection between the sensor pad and nursery unit.

Unplug and reconnect the cord.

•

Make sure there is no bedding between mattress and the

Sensor Pad. The Sensor Pad must rest on a completely flat

and firm surface. If the crib has a spring or slat base, place a

hard board between the crib base and the Sensor Pad

measuring at least 13” x 13” (33x33 cm) and 1/4 inch (6 mm)

thick.”

• Make sure sensor pad is positioned as described under the

section How to operate your Angelcare® monitor. Sensitivity

may need to be adjusted, consult the section on testing your

Angelcare® monitor.

Parent Unit is ON but the digital screen

shows “--” and the nursery unit icon is

flashing

• The nursery unit is not ON. • Turn the nursery unit ON.

No sound is being transmitted.

• Units are too far apart (out of range indicator is off on the parent

Unit).

• Batteries are low or improperly installed.

• AC adapters are not connected properly or electrical outlet is

out of order.

• One of the units is not ON.

• Bring Parent Unit closer to nursery unit.

• Check/replace batteries or recharge Parent Unit

• Check connections or change to another electrical outlet.

• Ensure both units are ON.

Nursery unit power ON indicator

(second green light)

does not light up.

• AC adapters are not connected properly or electrical outlet is

out of order.

• Nursery unit is not ON.

• Check connections or change to another electrical outlet.

• Move the left wing up to the ON position.

Static, distortion, interference (interference

from other monitors, wireless phones,

walkie-talkies, etc…).

• Selected channel is not free of interference.

• Parent Unit located near motorized devices, fluorescent lights,

television, etc…

• Select a different channel as shown on STEP 12 of the How to

operate your Angelcare© monitor section.

• Rotate Parent Unit or move it away from source of

interference.

Feedback (loud noises emitted from

Parent Unit).

• Units are too close to each other. • Move units farther apart (at least 3 meters/10 feet apart).

• Decrease volume on Parent Unit.

Very weak reception

• Units are too far apart and the “out of range” indicator is

OFF.

• One or both units are placed near a large metal mass.

• One or both units are not in the upright position.

• Batteries are low.

•The link between the Parent and nursery unit is lost.

• Turn “out of range”indicator ON as shown in STEP 7

in the

How to operate your Angelcare® Monitor section.

• Bring units closer together.

• Change the position of one or both units.

• Place units on a flat surface away from baby’s reach.

• Replace the batteries or recharge Parent Unit .

• Connect the parent unit to the nursery unit as shown on

STEP 12 of the How to operate your Angelcare

monitor section.

Alarm will not sound.

• Nursery unit is detecting movement when crib is being touched.

• Nursery unit is detecting movement from outside the crib such

as motorized devices, strong drafts, etc…

• Sensitivity is set too high.

• Avoid contact with the crib when monitor is ON.

• Place crib near a solid supporting wall to avoid sensor pad from

detecting movement from outside crib.

• You may need to decrease the sensitivity, consult the section

on Testing your Angelcare® monitor and the section How to

operate your Angelcare® monitor.

TROUBLESHOOTING

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Angel Care AC401 Owner's Manual Page 16

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